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	<title>Mouli Cohen&#187; Facebook Steps Into Online Retail | Mouli Cohen</title>
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	<description>Thoughts on Entreprenurial Innovation</description>
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		<title>Facebook Steps Into Online Retail</title>
		<link>http://www.moulicohen.com/2009/08/05/facebook-steps-into-online-retail/</link>
		<comments>http://www.moulicohen.com/2009/08/05/facebook-steps-into-online-retail/#comments</comments>
		<pubDate>Wed, 05 Aug 2009 20:34:14 +0000</pubDate>
		<dc:creator>scottlachut</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Amazon]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[brands]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[infrastructure]]></category>
		<category><![CDATA[networks]]></category>
		<category><![CDATA[online]]></category>
		<category><![CDATA[online retail]]></category>
		<category><![CDATA[retail]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[success]]></category>

		<guid isPermaLink="false">http://www.moulicohen.com/?p=739</guid>
		<description><![CDATA[According to data published on the site, Facebook currently boasts 250 million active users, nearly half of which login at least once a day, making it the 3rd most visited site behind only Google and Yahoo. Following the announcement that the social network released its first e-commerce storefront (1-800 Flowers) last week, with 20 more [...]]]></description>
			<content:encoded><![CDATA[<p>According to <a href="http://www.facebook.com/press/info.php?statistics" target="_blank">data published on the site</a>, Facebook currently boasts 250 million active users, nearly half of which login at least once a day, making it the <a href="http://www.alexa.com/topsites" target="_blank">3rd most visited site</a> behind only Google and Yahoo. Following the announcement that the social network released its first e-commerce storefront (1-800 Flowers) last week, with 20 more to debut in the next two months, Facebook seems poised to become a top online shopping destination as well.</p>
<p>Though the website has no immediate plans to make money from these transactions, either through a surtax or issuing Facebook currency, by enabling consumers to make their purchases without leaving the site, they&#8217;re promoting a greater level of engagement with the platform. And this comes as no small consolation to a company that focuses almost exclusively on online advertising to generate revenue. Current estimates place that figure at $500 million for 2009.</p>
<p>For the time being, these virtual retailers will exist independently on Facebook and one wonders how they will be incorporated into the site&#8217;s overall infrastructure to drive traffic to the businesses, given that Facebook relies primarily on homepages and personal connections for its navigation. It will also be interesting to see if these storefronts will be forced into the one-size-fits-all design of Facebook or if they&#8217;ll be able to differentiate themselves with a unique platform. This is an especially important consideration for brands like Apple (though it&#8217;s not clear if they&#8217;re signing on), that rely heavily on image to sell their product.</p>
<p>And lastly, considering how important the retail experience is to making a sale, particularly within the online environment &#8211; information, imagery, recommendations and checkout &#8211; I will be anxious to see how the application actually performs in relation to a popular model like Amazon or eBay.</p>
<p>The level of success these early adopters are able to have within the larger context of Facebook will go a long way to determine if Facebook is more than just a social forum for friends. Connecting brands with consumers is something the site has shown it&#8217;s capable of doing, but whether they can take them through the checkout line is something we&#8217;ll have to see.</p>
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		<title>Alice.com Looks to Bypass Big Box Stores</title>
		<link>http://www.moulicohen.com/2009/07/10/alice-com-looks-to-bypass-big-box-stores/</link>
		<comments>http://www.moulicohen.com/2009/07/10/alice-com-looks-to-bypass-big-box-stores/#comments</comments>
		<pubDate>Fri, 10 Jul 2009 21:24:20 +0000</pubDate>
		<dc:creator>scottlachut</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Alice.com]]></category>
		<category><![CDATA[brands]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[online retail]]></category>
		<category><![CDATA[retail]]></category>
		<category><![CDATA[start-up]]></category>

		<guid isPermaLink="false">http://www.moulicohen.com/?p=371</guid>
		<description><![CDATA[Alice.com is an intriguing start-up that seeks to succeed in the online retail arena where so many businesses have failed before. The company endeavors to connect household brands with consumers and bypass retailers in the process. Their competition is not only brick and mortar giants like WalMart and Target, but well-established web presences like Amazon [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.alice.com/" target="_blank">Alice.com</a> is an intriguing start-up that seeks to succeed in the online retail arena where so many businesses have failed before. The company endeavors to connect household brands with consumers and bypass retailers in the process. Their competition is not only brick and mortar giants like WalMart and Target, but well-established web presences like Amazon and drugstore.com as well.</p>
<p>Unlike a traditional retailer, Alice.com doesn&#8217;t actually buy the products at a wholesale price from the manufacturers, in fact they don&#8217;t make any money at all on the sales. Instead they serve as an intermediary, handling the customer service and distribution side, costs that they then pass along to the brands themselves (at around 35% of the total cost of each item), who set the actual price.</p>
<p>Despite the fact that Alice.com has set a minimum number of products for any individual order (they estimate the average sale comes in at about $50 for 11 items), many experts are skeptical that their low margins combined with the promise of free shipping will result in a successful enterprise. Still, founders Brian Wiegand and Mark McGuire remain undeterred, claiming that there is money to be made in their advertising programs &#8211; coupons, loyalty rewards and keywords &#8211; that work in similar fashion to Google-click.</p>
<p>In a recent interview with <a href="http://www.inc.com/articles/2009/06/alice.html?partner=rss" target="_blank">Inc.com</a>, Wiegand explained what makes the Alice.com concept different:</p>
<p>&#8220;The &#8220;secret sauce&#8221; is that we&#8217;ve created a planning subscription service here. The use of [these products] is a repetitive type of pattern, so we&#8217;ve created more of a Netflix-style service. When you add paper towels to your virtual shelf, you&#8217;re actually adding a reminder and can set the re-order frequency. The site gets smarter as you order, and it knows what you use. This reminder set of tools is all drag-and-drop. We&#8217;ve created a price comparison, so if you click &#8220;check prices,&#8221; it shows you the prices at Walgreens, CVS, Target and Amazon. Then when you add a product, it goes into your personal shelf. When you want to check out, you just drag them into your cart. We&#8217;ve entered a number of Quicken-like tools to show you on a month-by-month basis how much you&#8217;re spending.&#8221;</p>
<p>But even with these software innovations in place, a lot will depend on participation from the manufacturers, as brands still matter with most consumers. To that end, Alice.com has secured about half of the producers that they want to bring on board and are currently wholesaling the rest during an initial trial period. If they&#8217;re not able to lure these stragglers at a certain point, however, the company will most likely drop them from their stable of offerings.</p>
<p>But Wiegand and McGuire are hopeful, citing the fact that as retailers increasingly look to develop and sell their own in-house products, they inevitably have to remove other products from their shelves. As a result, brands are more willing to seek alternative pathways to reach their customer base. And ultimately, those same consumers are going to have to embrace Alice.com&#8217;s new model as well, one that due to the minimums in place, requires a bit more foresight and planning. Perhaps a good fit for these tough times.</p>
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